Article 1. Definitions
In these general terms and conditions;
● by contractor means: Gelamour Nederland B.V. established in Amsterdam, hereinafter referred to as Gelamour;
● Client means: a counterparty who is a natural person, whether or not acting in the course of a business or profession, or a legal person.

2. In addition to these general terms and conditions, if expressly stated, additional terms and conditions may apply to certain services and / or products. Should there be any differences between the additional terms and conditions and these general terms and conditions,
then in principle the provisions of the additional terms and conditions prevail over the general terms and conditions, unless stipulated otherwise.

3. A reference by the client to its own terms and conditions is explicitly rejected by the contractor.

4. Gelamour reserves the right to change and / or supplement the general terms and conditions.

5. By using the Gelamour website and / or placing an order and / or registering for a training / course / workshop / etc. the buyer accepts these general terms and conditions as well as all rights and obligations as stated on the website.

Article 3. Offers
1. All offers made by the contractor are without obligation. The prices stated in the offer are exclusive of VAT.
2. All offers, including those shown in the price lists, brochures or otherwise provided, are stated as accurately as possible, but are only binding on the client if this has been explicitly confirmed by it in writing.
3. Offers are valid while stocks last.
4. Quoted prices are only valid for a specified period.
5. Discount codes can only be used once per customer * (* tested for matching name and address details, e-mail address or telephone number). If the code is misused, the order will not be sent.
6. Promotions and discounts cannot be combined. Actions with a fixed date are binding.

Article 4. Implementation of the agreement
The Contractor will execute an agreement or assignment to the best of its knowledge and ability and in accordance with the requirements of good workmanship.

Article 5. Amendments to the agreement

If during the execution of an agreement it appears that for a proper execution it is necessary to change or supplement the work to be performed, the parties will adjust the agreement accordingly in good time and in mutual consultation.
If the client refuses to cooperate with a change to the assignment, the contractor is not responsible for any defects in the performance caused by not adjusting the agreement.

Article 6. Prices
1. All prices are expressed in euros, in accordance with the legal regulations in this regard, valid for a definite period of time and are exclusive of sales tax,
2. Special offers are only valid while stocks last.
3. Delivery costs are not included in the price. Special rates apply for delivery outside the Netherlands. With regard to certain payment methods, further conditions apply with regard to the delivery method and the associated costs. This is clearly communicated to the buyer.
4. All prices stated on the Gelamour website are subject to printing errors or changes. 1. All prices are expressed in euros, in accordance with the legal regulations in this regard, valid for a definite period of time and are exclusive of sales tax,

Article 7. Payment
1. Orders can be paid in the following ways;
● paypal
● ideal
● afterpay
● bancontact
● Gelamour credit card can expand the payment options in the future. Other payment options will be announced via the website.
Gelamour can expand the payment options in the future. Other payment options will be announced via the website.
Article 8. Delivery and delivery time
1. Orders are delivered as quickly as possible. In principle, Gelamour strives to ship orders placed before 3 pm on a working day that same day.
2. Mentioned delivery time is only an indication, therefore no rights can be derived from this.
3. Deliveries take place at the address specified by the client during the conclusion of the agreement. If the address is entered incorrectly in the webshop, the package will have to be offered a second time. The costs of the second delivery after correct address are at the expense of the client.
4. As soon as the products to be delivered have been delivered to the specified delivery address, the risk with regard to these products is transferred to the client. 1. Orders are delivered as quickly as possible. In principle, Gelamour strives to ship orders placed before 3 pm on a working day that same day.

Article 9. Guarantee
1. The soundness of the goods delivered is guaranteed by the contractor, on the understanding that the materials supplied, insofar as they are involved from third parties, are not covered by less or more guarantees than the supplier / manufacturer has given to the contractor.
2. The guarantee obligations will lapse immediately: if damage is the result of incorrect treatment or if the client carries out repairs or changes or has them carried out without prior written permission; if the client does not meet its payment obligations.
1. Unless otherwise agreed in writing, no guarantee is given on goods that were (essentially) not new at the time of delivery.
2. The following are not covered by the guarantee: small deviations in quality, color, shape, durability, adhesion, wear resistance of printing and the like that are customary in the industry or technically unavoidable; damage resulting from activities that have not been carried out by or on behalf of the contractor on the delivered items; damage as a result of a temporary or permanent harmful change in the environment;
1. Delivered and accepted goods will not be taken back, unless explicitly agreed otherwise in writing.
2. Return shipments are at the expense and risk of the client. 1. The soundness of the goods delivered is guaranteed by the contractor, on the understanding that the materials supplied, insofar as they are involved from third parties, are not covered by less or more guarantees than the supplier / manufacturer has given to the contractor.
2. The guarantee obligations will lapse immediately: if damage is the result of incorrect treatment or if the client carries out repairs or changes or has them carried out without prior written permission; if the client does not meet its payment obligations.

Article 10. Intellectual property
1. The Contractor reserves the rights and powers that accrue to it on the basis of the Copyright Act. All rights with regard to manuals, brochures, folders, images, drawings, models, software and quotations provided remain the property of the Contractor.
regardless of whether costs have been charged to the client in this respect.
2. The productions to be delivered or delivered by the contractor, or an essential part of that design, may not be copied, multiplied, reproduced or imitated, in any process whatsoever, without its written, even if there is no copyright on them.
Article 11. Dissolution of the agreement
The claims of the contractor on the client are immediately due and payable in the following cases:
● if the contractor has requested security for the fulfillment of the agreement when the agreement is concluded and this security is not provided or has been insufficiently provided;
● if after the conclusion of the agreement a contractor becomes aware of circumstances that give it reasonable grounds to fear that the client will not or will not be able to fulfill its obligations.
In the aforementioned cases, the contractor is authorized to suspend the further execution of the agreement or to proceed to dissolution of the agreement, all this without prejudice to the contractor’s right to claim damages.

If circumstances arise with regard to persons and / or material that the contractor uses or tends to use in the performance of the agreement,
which are of such a nature that the execution of the agreement becomes impossible or so cumbersome and / or disproportionately expensive that compliance with the agreement can no longer reasonably be required, the contractor is authorized to dissolve the agreement.

Article 12. Right of retention
If the contractor has goods or documents of the client in its possession, it is entitled to retain them until the obligations under all agreements concluded with the contractor have been fulfilled:
● the consideration (s) with regard to the services provided or to be provided themselves,
● the consideration (s) with regard to services provided or to be provided by the contractor under the agreement,
● any claims for non-compliance by the client with an agreement.
Article 13. Retention of title
1. Ownership of products, notwithstanding the actual delivery, does not pass to the client until the latter has paid in full all that he owes by virtue of any agreement with the contractor.
this also includes reimbursement of interest and costs, also of earlier or later deliveries and any work performed or to be performed with regard to the products. 1. Ownership of products, notwithstanding the actual delivery, does not pass to the client until the latter has paid in full all that he owes by virtue of any agreement with the contractor.
this also includes reimbursement of interest and costs, also of earlier or later deliveries and any work performed or to be performed with regard to the products.
2. The client may not tax, sell, resell, alienate or otherwise encumber the products before ownership thereof has passed.
Article 14. Defects and complaint periods
1. Any complaints must be made in writing within 7 days after delivery of the goods or execution and / or completion of the work. A client who has not inspected the goods for soundness within two days,
is deemed to have agreed to the delivery or execution of the work. 1. Any complaints must be made in writing within 7 days after delivery of the goods or execution and / or completion of the work. A client who has not inspected the goods for soundness within two days,
is deemed to have agreed to the delivery or execution of the work.
2. If a complaint is well-founded, the contractor will still perform the work and / or delivery as agreed, unless this has meanwhile become pointless for the client. The latter must be explicitly stated by the client.
If it is no longer possible or useful to perform the agreed work. Will the contractor only be liable within the limits of Article 17 (liability) 2. If a complaint is well-founded, the contractor will still perform the work and / or delivery as agreed, unless this has meanwhile become pointless for the client. The latter must be explicitly stated by the client.
If it is no longer possible or useful to perform the agreed work. Will the contractor only be liable within the limits of Article 17 (liability)
3. The Contractor must be enabled to check any complaints submitted.
4. Submitting a complaint will never release the client from its payment obligations as stated in Article 7 (payment) nor be a reason to suspend the payment obligations.
5. If you make use of the right of withdrawal “, your payment obligation will not expire and you will have to pay within the specified period. When a credit arises through your return and you have paid for the order in advance, we will deposit this credit within seven working days. back to you.
We will pay you back using the same payment method as the purchase was paid with. ”
Article 15. Liability
1. The contractor is not liable for damage, of whatever nature, caused by the fact that the contractor relied on incorrect and / or incomplete information provided by the client, unless it should have been aware of this inaccuracy or incompleteness.
2. The contractor is liable if damage is caused by intent or gross negligence on the part of the contractor or its managerial subordinates;
3. The contractor is only liable for damage against which the contractor is insured, or should reasonably have been insured in view of the customs applicable in the industry.
4. Insofar as the liability is not covered by insurance, the liability of the contractor is limited to 50% of the amount of the invoice value of the goods concerned or of the work performed;
5. The client indemnifies the contractor against
all claims by third parties for compensation against it for whatever cause.
6. Contractor is never liable for business damage such as business disruptions, loss of income and the like caused by whatever cause.
Article 16. Force majeure
1. Force majeure is understood to mean all circumstances that prevent the fulfillment of the obligation and that cannot be attributed to the contractor. This includes weather conditions, fire, strikes, business disruptions, stagnation in deliveries for any reason whatsoever,
illness of irreplaceable employees, power failures, sabotage, the unavailability of the internet site at any time, war, threat of war, government measures, etc., without being obliged to demonstrate the influence on the prevention or delay. ”
2. The Contractor also has the right to invoke force majeure if the circumstances that prevent (further) fulfillment occur after it should have fulfilled its obligation.
3. During force majeure, the obligations of the contractor are suspended. If the period of force majeure lasts longer than 2 months
both parties are entitled to dissolve the agreement without there being an obligation to pay compensation in that case.
4. If the contractor has already partially fulfilled its obligations when the force majeure commences, or can only partially fulfill its obligations, it is entitled to invoice separately for the part that has already been carried out or that can be carried out.
and the client is obliged to pay this invoice as if it concerned a separate agreement.
Article 18. Competent court
1. Contrary to the legal rules for the jurisdiction of the civil court, any dispute between the client and the contractor, if the court has jurisdiction, will be settled by the court in Amsterdam.
2. During one month after the contractor has invoked the provisions of article 22.1 in writing, the client has the right to opt for settlement of the dispute by the civil court competent according to the law.